Clerical Officer

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Police Roles

Staff Roles

Police Staff
Full Time
Road Safety
Portishead, Road Safety Support Unit- BS20 6PN
SC 3

£20,118 - £21,399

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.  

02/08/2021, 23:55

We are looking for an individual to join us in our offices in Portishead to provide administrative support to our Road Safety Support Unit within the Criminal Justice Department to help bring offenders to justice.

Every individual that works for us, is in some way supporting and serving the community we represent, we simply could not do the jobs we do without them. Your office and administrative experience could be used to make a real difference throughout the force area.

In this role, your main responsibilities will be:

  • Maintain, create and update records on a variety of computerised databases and manual systems.
  • Quality assure the information held by the unit in order to ensure the accuracy and validity of the data held.
  • Search databases and retrieve data, to build files and records in accordance with police procedures.
  • Deal with internal and external customer enquiries over the phone, in writing or face to face in compliance with legislation and policy, e.g. Data Protection.
  • Write letters and correspondence in line with the requirements of the unit.
  • Perform general administrative duties including filing, scanning, photocopying etc.
  • Deal with all incoming post and distribute as appropriate, ensuring it is dealt with efficiently.
  • Produce basic statistics for the Team Manager.
  • Work with other departments to achieve the needs of the business providing clerical support across all areas of the Criminal Justice Unit.

Skills, experience and qualifications required:

  • Office/administrative experience e.g. filing, maintaining records, answering queries, operating system bring forward.
  • Computer literate - experience of inputting and retrieving data using a computerised database
  • Used to dealing with people both face to face and over the telephone.
  • Experience of working to guidelines and procedures.
  • It would be useful to hold a full current driving licence or be able to travel around the force area using alternative transport


Does this sound like the role for you? Click the link below to apply.

About us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country. 

Find out more about our benefits and culture

Click the video link below to see why our colleagues feel they can "Be the Difference"

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

  • National Insurance Number
  • Identification Detail e.g. passport
  • Address information including proof 
  • Referee information
  • Full employment history including dates and any qualifications you may have attained
  •  Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos. 

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.  

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission. 

This vacancy is closed to applications.