Firearms Licensing Administrator - Hybrid Working

An exciting opportunity has arisen within the Firearms Licensing Department for the role of Firearms Licensing Administrator.

The contract is available on a 12 month fixed term contract.

To be successful in this rewarding role, candidates will need to be able to provide full administrative support to the Firearms Licensing Team and be able to demonstrate excellent attention to detail and strong interpersonal skills. No two days are the same, you will play a vital role in keeping the general running of our department running smoothly.

Firearms Licensing is a highly motivated, fast paced team, delivering service to a multi million pound industry. Firearms Licensing manage 25,000 firearms & shotgun certificates as well as Registered Firearms Dealers and the licensing of explosives.

Every person that works for us, is in some way supporting and serving the community we represent. Each day brings you new challenges and decision making and your learning and development will be ongoing within the department.

This role benefits from the opportunity for home and office based working (agreed on a rota basis), details to be discussed with the successful applicant.

Main Responsibilities will include:

• Processing licensing grants, renewals, dealerships, club and explosives licenses as required by the department.
• Making decisions on initial vetting of renewals for further enquiries by Firearms Enquiry Officers in line with force risk assessment strategy.
• Making decisions on and process shotgun applications and like for like variations for firearms certificates.
• Producing and monitoring monthly renewal data.
• Once fully trained, to provide training/mentoring to new staff.
• Maintaining, creating and updating records on a variety of systems and computerised databases, preparing routine statistics as required.
• Resolving issues or problems around the administration of certificates, where authorised to do so.

Skills, Experience and Qualifications:

• Previous administrative experience to cover filing, maintaining records and answering queries.
• IT Literacy - experience of inputting and retrieving data using a computerised database.
• Previous experience of dealing with people face to face and over the telephone.
• Previous experience of decision making and working to guidelines and procedures.
• Excellent attention to detail

Additional Information

Applicants successful at shortlisting will be invited to attend a mandatory Familiarisation event via Microsoft Teams on Wednesday 26th November at 12.30pm, interviews will take place on Tuesday 3rd and Wednesday 4th December 2025.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

Please be aware the successful candidate will navigate sensitive and ethical issues as part of their role. For more information please see the attached job description or contact Liz Chapman via email to Liz.Chapman@avonandsomerset.police.uk.

Does this sound like the role for you? Click on the blue button below to apply.