Citizens in Policing Administrator

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Police Roles

Staff Roles

Police Staff
Fixed Term Contract, Permanent
Full Time
Neighbourhood
Portishead, Police Headquarters, Valley Road, Portishead- BS20 8QJ
SC 3

£23,121 - £24,462

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.  
37
12

06/02/2023, 12:00

Are you looking for a new challenge in a role where job satisfaction is high, and you can really make a difference? Every person that works for us, is in some way supporting and serving the community we represent.

As a Citizen in Policing Administrator, you will be the first point of contact in the team and will provide administrative support, not only to our team but to our teams of volunteers. This includes Special Constables, Police Support Volunteers, and our Uniformed Youth Programmes.

The Citizen’s in Policing team are looking for personable and caring individuals to join us on a full-time basis, however flexible and blended working patterns are available.

This is a busy and varied role within a small and supportive team that requires you to be organised and possess good communication and accuracy skills. 

Main Responsibilities will include:

  • To undertake administrative processes regarding new starters, training, postings, and terminations.
  • Oversee all incoming contacts and correspondence, this can include monitoring multiple mailboxes, responding or redirecting as appropriate.
  • Order, maintain and track equipment and resources. for Citizens in Policing events. This will also include booking venues, refreshments and managing attendance registers.
  • Maintain, create, and update records on a variety of systems and computerised databases; often handling sensitive information and ensuring that information is only disclosed to appropriate persons.
  • Responsible to run routine reports in relation to key processes or data requests and escalate any anomalies or inaccuracies.
  • To arrange meetings and undertake associated administrative tasks such as room bookings, note taking and maintaining action logs.

 Skills and Experience required:

  • Attention to detail and accuracy skills.
  • Excellent interpersonal, communication and organisational skills.
  • Ability to manage and respond to queries from a range of different customers
  • Be able to work to deadlines and meet competing demands.

What we can offer you:

A package of financial, lifestyle and health benefits to support whatever stage of life you're in, including:

  • Flexible working
  • Continuous professional development
  • Local Government Pension Scheme
  • Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching, and health assessment
    Staff discount scheme for savings on shopping, days out, sporting events & Holidays

 Additional information:

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years. 

Does this sound like the role for you? Click the link below to apply.

About us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country. 

Find out more about our benefits and culture


Click the video link below to see why our colleagues feel they can "Be the Difference"






Blended Working/ Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

  • National Insurance Number
  • Identification Detail e.g. passport
  • Address information including proof 
  • Referee information
  • Full employment history including dates and any qualifications you may have attained
  •  Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos. 

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.  

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission. 

This vacancy is closed to applications.