Improvement and Assurance Manager

We have an exciting opportunity for an experienced manager to join our Performance and Assurance Department within the Directorate of the Chief of Staff. 

As part of the senior leadership team you will work closely with colleagues and the wider team to help support and drive our own performance and maturity as a department, whilst leading and managing a team of 10 multi-talented Improvement and Assurance Officers. 

Ensuring that the organisation is able to make evidence based decisions, you will ensure key performance and assurance activities are identified and delivered. You will also service requests from across the organisation by delivering high quality products that will drive improvement activity to take us on our journey to 'outstanding'. 

Working with the force's vulnerability lead you will work collaboratively with business leads from both operational departments and enabling functions to drive the strategic development of the force's response to vulnerability in relation to the National Vulnerability Action Plan. 

If you're looking for a varied role that delivers tangible change to the public, officers and staff you won't want to miss this opportunity. 

In this role, your main responsibilities will be:

• Leading, coordinating and overseeing the delivery of key performance, improvement and assurance activities, in line with strategic objectives and values. Ensuring the successful delivery of activities in line with wider departmental and force level activities.

• Advising and providing consultancy to senior leaders relating to activity that could be undertaken to provide assurance for their goals and objectives.

• Working closely with colleagues within the directorate to develop, deliver and support improvement initiatives and activities; along with strategic planning and undertaking assurance activities.

• Ensuring the efficient and effective management of the IAO team, including the overall responsibility for wellbeing, development and performance issues.

• Planning and undertaking high quality improvement and assurance activities that support the organisations key performance framework and meet statutory requirements, working closely with other capabilities within the Directorate.

Skills, experience and qualifications required:

•  Be proactive and self-motivated with the proven ability to work effectively within a face-paced environment under minimal supervision.

• Management/supervisory experience including managing and influencing beyond formal reporting lines.

• Experience of negotiating and influencing key internal and external stakeholders at a senior level.

• Excellent verbal and written communication skills and the ability to clearly communicate complex issues to a range of audiences.

• Excellent problem solving and analytical skills, including the ability to prepare and present reports and management information taking an evidence-based approach. 

• Experience in strategy development, planning and continuous improvement activity within a complex organisation.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years. 

Does this sound like the role for you? Click the link below to apply.