Resource Assistant

We have an exciting opportunity for a confident and enthusiastic individual to join our Resource Planning Department. As a Resource Assistant you will make a significant contribution to large scale police operations as well as manage the daily resource of frontline police officers.

The Resource Planning team are responsible for ensuring we have the required staffing resources to enable Avon and Somerset Police to provide an outstanding police service. You will maintain records, produce reports and documentation, balancing operational demands and person expectations in order to maintain optimum staffing levels.

This opportunity would suit a highly motivated and conscientious individual. You will need experience in decision making and the ability to analyse information and data, quickly but accurately and be a natural problem solver. You will need to be able to demonstrate good IT skills including a comprehensive understanding of Microsoft Office and an ability to use and manipulate spreadsheets.

In this role, your main responsibilities will be:

• Assisting in administering shift rotas to ensure that minimum cover is maintained, details published and communicated to all relevant individuals and teams.
• Review leave requests, record sickness absence and assist in processing requests for flexible working agreements including administration relating to recording of new shift patterns.
• Monitoring and maintaining email inboxes, informing the appropriate line manager of any identified issues in a timely manner.
• Managing requests for resources from throughout the force area for pre-planned and spontaneous events.
• Assisting internal customers in building shift patterns, ensuring compliance with policy and regulations
• To check the accuracy of data transferred across multiple computer systems, ensuring that identified issues are dealt with appropriately.

Skills, experience and qualifications required:

• Previous experience within an administrative role and able to demonstrate competent clerical skills
• The ability to work calmly and efficiently to tight deadlines, re-prioritising tasks as needed to ensure results are delivered.
• Experience of inputting high volumes of data ensuring a high standard of accuracy.
• Excellent communication skills combined with the ability to solve problems.
• Competent user of IT, skilled in using software packages such as MS Office.   

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

Due to the pandemic a majority of our workforce has been working from home although there may be occasions where you will be required to work from a police premise.