Criminal Justice Supervisor

Are you looking for a career leading a team that will provide support to investigators helping them bring offenders to justice?

This is new role within Criminal Justice and an exciting opportunity to shape a new team that will be vital to improving the service we provide our communities. Working collaboratively with operational teams you will be responsible for driving up Criminal Justice performance. You will lead and develop your team including managing their welfare, workloads and ongoing development.

Our team are the experts in Case Progression, helping the force provide an outstanding Criminal Justice service. We ensure case files are progressed efficiently with quality as our prime focus. Every person that works for us, is in some way supporting and serving the community we represent. The victim is at the centre of what we do, and we aim to provide the highest possible service to the victims of the cases we process.

We have two positions currently available -  1 x permanent position and 1 x maternity cover on a 12 month fixed term contract.

In this role, your main responsibilities will be:

• Supervise a team of staff within Criminal Justice including responsibility for welfare, development, performance issues and workload management.
• Manage risk, prioritise, problem solve and make decisions in a timely manner to contribute to the effective running of the department.
• Working collaboratively with force leads to develop, co-ordinate and actively support improvement’s in those areas.
• Undertake preparation of performance reports, to include statistical and qualitative data as required.
• To be responsible for all enquiries and complaints and that they are progressed to a satisfactory conclusion and liaison with third parties where required.
• Support the implementation of new local and national initiatives and change programmes to ensure compliance and consistency across the team.
• Build effective working relationships and establish robust communication methods with internal and external stakeholders to improve service delivery to the public.
• Proactively provide knowledge-based guidance and direction to operational teams based on understanding of Criminal Justice processes. Providing subject matter expertise, through peer challenge and review with supervisors.

Skills, experience and qualifications required: 

• Be able to lead, supervise and motivate a team with the ability to manage conflict and challenge underperformance and behaviours.
• Have the ability to work in a team and have effective decision making skills, with the ability to remain objective, impartial and professional, together with being able to manage demand, prioritise and multi task.
• Have experience of working collaboratively with, and influencing stakeholders.
• An understanding of Criminal Justice processes and procedures.
• Excellent IT skills including the ability to use and update a wide range of computer systems.
• Have excellent communication skills to be able to build relationships with colleagues to influence, support and challenge
• Data Analysis skills to identify performance issues and themes and the ability to produce reports on this.

This role works a 10 day rolling shift pattern, which consists of working 2 early shifts (7am – 4pm), 2 late shifts (3pm – midnight), 2 mid shifts (11am – 10pm), followed by 4 rest days.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

Does this sound like the role for you?  Click on the blue button below to apply.