Lighthouse Safeguarding Unit Team Leader

Are you assertive, motivated, resilient and empathetic?  If so, this may be the role for you.

If you want a role with a high level of job satisfaction where you can make a real difference to others, you won’t want to miss out on this opportunity.

The role of a team leader within the Lighthouse Safeguarding Unit is varied and ever changing.  You will be responsible for a diverse and multi-dimensional team, managing workloads and ensuring that the collaboration between both internal and external stakeholders is supportive of providing the highest quality of service and safeguarding to victims, witnesses and vulnerable individuals.

As a Team Leader you will be responsible for working with and supporting your team members.  You will be supported by your team, peers and management to build up a wide knowledge base to enable you to work and provide guidance on the varied and complex cases.

Although this role is highly rewarding and you will truly feel like you are making a difference it is a busy role which will require you to work with competing priorities.  You will need to be able to demonstrate your assertiveness and resilience whilst working in an environment which will require you to remain empathetic and show care to both your team and the victims.

Although the role does require an expert understanding of the Victims Code of Practice, Witness Charter and other guidance and legislation around care and support for victims and witnesses the most important asset of the successful applicant will be to demonstrate the behaviours and values that are crucial for this role.

In this role, your main responsibilities will be:

• Engage in strategy and Multi Agency Safeguarding Hub meetings with partners in line with current force policy.
• Prepare strategies and safety plans to enable progress to be monitored in line with Public Protection priorities.
• Oversee the risk, need assessment process to ensure victims, witnesses and vulnerable individuals’ needs are met, cases are accurately managed and safeguarding concerns progressed in accordance with policy.
• Ensure that all enquiries and complaints are progressed to a satisfactory conclusion and in liaison with multi agency partners where required.
• Triage and review referrals into the unit and out of the unit for quality and adherence to policy purposes.
• Work collaboratively and act as a point of contact for investigative partners; providing guidance and direction in problem solving complex issues in line with a One Team approach to improve the overall service levels to victims and witnesses.

Skills, experience and qualifications required:

• Must have an expert understanding of the Victims Code of Practice, Witness Charter and other guidance and legislation around care and support for victims and witnesses, along with an expert knowledge of Safeguarding and Criminal Justice systems.
• The ability to remain objective, impartial and utilise professional judgement.
• Strong verbal and written communication skills.
• Excellent IT skills.
• Be able to travel to attend meetings and work at different locations as required.
• The ability to influence and negotiate with key stakeholders and partner organisations.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.   This post has been designated as requiring the following vetting levels in accordance with the ’Vetting Code of Practice’ and the ‘Authorised Professional Practice on Vetting’ - Police Recruitment Vetting (RV)

Does this sound like the role for you? Click the link below to apply