Lighthouse Safeguarding Unit Regional Manager

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Police Roles

Staff Roles

Police Staff
Full Time
Victims & Safeguarding
Bridgwater Police Centre- TA6 4RR
PO 8-11

£45,546 - £48,966

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.  

23/02/2024, 12:00

Would you like to work for us within the Lighthouse Safeguarding Units?  

You'll manage the Southern Victim Hub, based at Bridgwater – Express Park - having overall responsibility for the welfare and development of your busy team.  You'll support team leaders to prioritise and manage workloads of the Unit and ensure that resources are effectively maximised.

You'll work closely with your team to strengthen service delivery to our victims, witnesses and vulnerable people across the Somerset and North Somerset areas.  You'll work alongside our partner agencies and commissioned support services in order to develop victim support and safeguarding interventions.

You will be a dedicated leader who can thrive in a dynamic and busy environment.

Demonstrating a track record of managing teams, ideally within a criminal justice environment, you will offer proficiency in selecting top talent through recruitment processes, fostering an environment that enables teams to deliver their strongest performance. Your ability to recognise and celebrate successes, coupled with a resolute approach to handling performance issues, is crucial for this role.

You'll work closely with statutory safeguarding partners, and represent us at multi-agency meetings, as and when required.

You'll maintain a detailed overview of all complex and high risk cases being dealt with by the unit, ensuring that appropriate action is taken, both internally and externally.


What does a typical day look like?

In this role you will be accountable for the day to day operational delivery of victim and witness care. You will represent the force on victim, witness care and safeguarding issues locally and regionally within multi agency partnership settings.  You will be responsible for leading and developing a high performing team that delivers against legislative timescales effectively and innovatively, ensuring that we are in a strong position to meet the requirements of the Victim & Prisoners Bill, particularly around compliance measures.


How does this role ‘make a difference’?

Every individual that works for us, plays their part in supporting, serving and protecting the community we represent. The Lighthouse Safeguarding Unit play an integral part in keeping our most vulnerable members of the public safe. The Lighthouse Safeguarding Unit Regional Manager not only leads the team of staff who deliver our vital victim contact and safeguarding activity, they are influential in the review and development of internal and partnership working practices that strives to keep the public safe.


In this role, your main responsibilities will be:

  • To be responsible for leading the development of high quality service delivery to victims, witnesses and vulnerable people in the area, working collaboratively with partners to improve the effectiveness of multi-agency practise to safeguard and support the public.
  • To maintain a detailed overview of all complex and High Risk cases dealt with by the unit, ensuring that appropriate action is taken in conjunction with the Investigation teams and multi-agency partners, ensuring compliance legislation and statutory/regulatory responsibilities.
  • Represent ASC on victim & witness care and safeguarding issues locally and regionally, appropriately responding to the public and press considering the level of scrutiny and responsibility involved. To be the area lead on victim and witness care and develop professional networks with partner agencies, commissioned support service providers and support services.
  • You will be required to travel around the force area on a regular basis to attend meetings and work at different locations as required.

Skills, experience and qualifications required:

  • The post holder must be able to lead, manage and motivate a team responsible for service delivery at a senior level, with the ability to manage conflict and challenge underperformance and behaviours. They must also have excellent interpersonal skills, including good verbal and written communication with past experience of operating at a strategic level.  
  • The post holder will need to be able to deliver a quality victim care and focus at a senior level with an expert understanding of the Victims Code of Practice, Witness Charter and other guidance and legislation around care and support for victims and witnesses, particularly within criminal justice services.  They must also have a knowledge of statutory safeguarding structures, particularly in relation to Working Together to Safeguard Children 2023, and The Care Act 2014.
  • The post holder must have the ability to work in a team with a collaborative approach along with having strong decision-making skills, with the ability to remain objective, impartial and professional and utilise professional judgement. Also essential is the ability to manage demand, priorities and multi task. 
  • Experience of working collaboratively with and influencing partner agencies (including statutory agencies as well as voluntary/community organisations) is essential. 
  • The post holder will be empathetic, resilient and assertive where appropriate, with a flexible innovative attitude and will have excellent IT skills including the ability to use and update a wide range of computer systems.

Please note this role is a blended position meaning you can work from home for a proportion of your working week. 

This position is available on a full time basis working 37 hours per week. 

The next stage of the process will be an assessment and interview, the dates of this will be the 15th and 19th of March. 

Tell us about yourself! We particularly welcome applications from people who can speak additional languages or have personal experience of people from different backgrounds – but don’t worry if you think that doesn’t apply to you, we’ll still be really keen to hear from you and the difference you can bring.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

Could you be the difference we are looking for? Click the link below to apply.

About us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country. 

Find out more about our benefits and culture

Click the video link below to see why our colleagues feel they can "Be the Difference"

Blended Working/ Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

  • National Insurance Number
  • Identification Detail e.g. passport
  • Address information including proof 
  • Referee information
  • Full employment history including dates and any qualifications you may have attained
  •  Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos. 

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.  

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission. 

This vacancy is closed to applications.