PSD Investigator

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Police Roles

Staff Roles

Police Staff
Fixed Term Contract
Full Time
Chief of Staff
Portishead, Police Headquarters, Valley Road, Portishead- BS20 8QJ
SO 1

£33,915 - £35,982

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.  
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17/02/2023, 23:55

Would you like to be part of a friendly and supportive team who maintain professional standards within our organisation and influence organisational learning?

We have an opportunity for you to join our organisation as a PSD Investigator. 

Our Professional Standards Department (PSD) investigate a wide range of public complaints and internal conduct matters, working in line with Independent Office for Police Conduct (IOPC) statutory guidance in respect of investigating death or serious injury cases following police contact.

In any case the emphasis is on improvement and preventing any identified reoccurrence of poor performance and thus contributing to continuing improvement. This is a challenging role where attention to relevant legislation, statutory guidance and process is vital.

Our PSD Investigators have significant personal responsibility and will be expected to work on your own initiative as well as part of a team to investigate complaints and conduct matters. Excellent communication skills are key as you will provide advice and guidance to internal and external parties whilst managing expectations.

In this role, your main responsibilities will be:

  • Effectively manage investigations including interviewing, taking statements from officers, police staff, witnesses and other professionals, complying with relevant legislation, Police and Criminal Evidence Act (PACE) and associated employment law.
  • Researching information in relation to complaints and misconduct, establishing an investigation plan which is proportionate, appropriate and flexible.
  • Providing appropriate, structured reports and associated documentation which are balanced and fair in addition to initiating own correspondence.
  • Arranging and attending discipline hearings and meetings, providing the necessary documentation to all parties.
  • Making decisions that are reasoned and justifiable, taking into account criteria from a variety of sources, seeking to achieve fair and unbiased resolutions.

Skills, experience and qualifications required:

  • Proven experience of carrying out research and/or investigation activities
  • Knowledge and experience of conversation management interviewing skills.
  • Experience of carrying out research and analysis, supporting critical decision making.
  • Ability to communicate effectively both verbally and in writing and the ability to work on your own initiative
  • Experience of preparing written correspondence including report writing

Additional Information:

You will be required to travel around the force area in this role, therefore holding a full UK driving licence or having the ability to travel using alternative transport is required.

We have two 18-month full time temporary roles, however, will consider applications from candidates looking for part time / job share hours.  If an internal applicant is successful, they will need to have approval from your Senior Leadership Team as to whether their substantive post can remain open and the hiring manager will engage with the SLT to support these conversations where appropriate.  

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

Every individual that works for us, is in some way supporting and serving the community we represent, we simply could not do the jobs we do without them.  

Could you be the difference we are looking for? Click the link below to apply.

About us

Diversity is a strength and individuality is an asset.

We recognise the benefit different life experience and perspectives can bring.

We are on a journey to become the most inclusive police force in the country. 

Find out more about our benefits and culture


Click the video link below to see why our colleagues feel they can "Be the Difference"






Blended Working/ Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible.
This role has been identified as a blended role.
The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.

Important information before you commence an application (for external applicants)

You will require the following detail to complete this application form:

  • National Insurance Number
  • Identification Detail e.g. passport
  • Address information including proof 
  • Referee information
  • Full employment history including dates and any qualifications you may have attained
  •  Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have

If the role requires you to drive you will also be required to upload details from your full driving licence including photos. 

Important information before you commence an application- for ALL applicants

The application system only remains active on a single page for a period of 60 minutes.

Please ensure you allow time to complete your application fully as part complete pages do not save.  

If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission. 

This vacancy is closed to applications.