Team Leader

Are you looking for a career leading a team that will provide administrative support to the Criminal Justice Department to help bring offenders to justice?

Would you like to be part of a pro-active and dynamic department that completes a multitude of administrative support functions? In this role you will be joining a supportive, knowledgeable and flexible team which is at the centre of getting justice for victims of crime. Each day is different and priorities change in line with the workload being tasked into the department.

We are the administrative engine room for Case Progression, ensuring court files are dealt with in an effective and timely manner. In this role you will be supporting Police officers to ensure that the case files are prepared in line with the National file standard. The team raise court dates for cases, send the digital case material to our partner agencies, and work to any time-lines that are set out. The victim is at the centre of what we do, and we aim to provide the highest possible service to the victims of the cases we process.

In this role, your main responsibilities will be:

• The management and guidance of a team of staff including continuing professional development and welfare.
• Supporting the team ensuring enquiries and complaints are progressed in line with guidance.
• Responding to enquiries from members of the public, other departments within the organisation or external agencies.
• Prioritising and managing workloads.
• Overseeing the maintenance, creating and updating of a variety of computerised databases.
• Preparation of statistical data as and when required.

Skills, experience and qualifications required:

• You will need experience of working with computers, especially Microsoft packages, including Excel.
• The ability to lead, develop, support and manage staff.
• Excellent communication skills, verbally and in writing, with both small and large groups of people.
• An ability to motivate staff to work together as a team.
• Experience of administration work is essential.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.

Does this sound like the role for you? Click the link below to apply.