Delivery Manager - Infrastructure

Thank you for your interest in joining Avon and Somerset Police.

Our force relies heavily on technology and data to plan and deliver its services and continue its ambition to be an outstanding force. We are proud of our track record in developing innovative digital solutions and exploiting our investments, but we know we can be better and achieve more.

We are restructuring our Information Technology directorate and have a number of key roles available to help drive our force forward. We are looking for experienced professionals, passionate about what they can do and keen to make a difference in a complex, exciting and uniquely interesting environment.

If you have the experience and skills we are looking for and can work collaboratively and innovatively with colleagues and partners, then we would like to hear from you.

One amazing opportunity that has arisen is for a Delivery Manager – Infrastructure role.

If you have a wealth of experience managing infrastructure in a technology organisation, then why not join us to shape our service to consistently move forward.

In this role your Main Responsibilities will be:-

• Shaping, influencing and facilitating technology based change initiatives to drive through the change agenda and digital strategies.
• Supporting the continued adoption and exploitation of solutions, technology and information along with maintaining an external focus, identifying external topical issues and trends highlighting potential impacts on the Constabulary.
• Proactively undertaking and aligning activities to support the Service Level, Capacity, Availability, IT Service Continuity M, Information Security, Change, Release, Configuration, Incident and Problem Management processes in respect of their relevant technical area.
• Having extensive knowledge of networks, voice, cloud and infrastructure security, databases and storage, backup and virtualisation.
• Taking ownership of infrastructure problems and working proactively to respond and resolve issues within the organisation and to provide suitable infrastructure solutions whilst working with the Technical Architect to create IT solutions that meet the needs of the IT Directorate and organisation.
• To recommend, design, install, test and deliver service improvements to the network, voice and application infrastructure.
• Responsibility for managing the technology, awareness of new technologies, making recommendations to select the right technology to enable the IT Directorate and force to consistently move forward.

Skills, Experience and Qualifications required:-

• Educated to degree level 6 (minimum) by qualification or accredited prior learning or equivalent experience.
• Experience in relevant technologies.
• You will have held a management role in a relevant setting of commensurate responsibility.
• Experience of managing performance and service delivery, organisational development, change and innovation.
• Experience of accountability for managing budgets and efficient resource utilisation.
• Experience of creating and developing strong teams and managing remote teams with varying workloads and remit.
• You should ideally hold a full current driving licence or be able to travel around the force using alternative transport.
• Ability to effectively lead, manage, develop and support teams of people and specialist functions.
• Ability to receive strategic direction and implement it into operational delivery.
• Ability to communicate and influence effectively using different channels and in a variety of situations and settings.
• Ability to facilitate innovation and change to drive improvement and manage quality assurance and performance.
• Ability to build and sustain successful working relationships and collaborations.
• Ability to manage contract delivery, supplier relations, performance and resources effectively.

Desirable:-

• Information Technology Infrastructure Library (ITIL) Qualification.
• Experience of working in a mature IT environment.

This post has an on call requirement for which appropriate allowances will be paid.

To be eligible to apply for this role you must have a 5 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 5 years.

Does this sound like the role for you? Click the link below to apply.