Forensic Support Officer

Are you a pro-active and self-motivated individual looking for a new opportunity where you can utilise and develop your customer service and administrative skills? 

We are looking for two skilled administrators to join our Forensic Identification Unit as a Forensic Support Officer. 

This is a busy and varied role where you will be required to multi task and work as part of a small team, providing administrative and customer service support to a range of stakeholders both internal and external to our organisation. 

In this role your main responsibilities will be:

• Acting as a point of contact for all queries that come into the department, ensuring professional customer service standards are maintained. 
• Undertaking a range of administrative duties including the booking of transport and accommodation, filing, scanning, and responding to queries using email, phone and face to face communication methods. 
• Managing the receipt, distribution and dispatch of forensic exhibits, checking courier datasheets against information on evidential packages. 
• Maintaining departmental records and document collections, undertaking weeding and archiving of custody samples. 
• Checking stock levels, processing and issuing equipment orders
• Ensuring all duties undertaken are completed in compliance with department policies and procedures. 

Skills experience and qualifications required:

• Experience of working in an administrative role and following office procedures. 
• Skilled computer user with a minimum typing speed of 30 wpm
• Experience of creating and maintaining both electronic and manual records
• Ability to retrieve and interpreting information 
• Excellent verbal and written communication and customer service skills 
• Ability to work on own initiative and as part of a team.

We have two part-time positions available both working 22.2 hours per week. One working Monday – Wednesday and the other Wednesday – Friday.

To be eligible to apply for this role you must have a 3 year ‘checkable history’ in the UK – ideally this means that you would have been resident in the UK for the last 3 years.